Add a Device to a User
You can manually add a single device (usually a phone) to a user.
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1.
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In the Manage Users page (Setup > Users & Devices > Manage Users), locate the row of the user. |
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2.
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Click + under the Actions column in the row. |
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3.
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Enter the 'Display Name', i.e., the device's name to be displayed in Device Manager. |
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4.
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From the 'Device Template' drop-down, select a template. |
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5.
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Enter the 'MAC Address'. MAC prefix format example: mac": "00171905c48a |
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AudioCodes MAC addresses' prefixes can be one of the following: |
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Prior to Version 8.2.3000, AudioCodes had only "00908F" |
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From Version 8.2.3000 and later, AudioCodes has "00908F" as well as "001719". |
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Each vendor has its own MAC prefixes. |
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6.
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From the 'Firmware' drop-down, select the firmware relevant to the phone. |
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7.
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[Optional] Expand +Advanced Settings. |
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From the 'Devices Language' drop-down, select the language you want the phone interface to display. |
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From the 'VLAN Discovery mode' drop-down, select the requested option. See here for more information. |
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8.
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Click Submit and then click Back to return to the Users page. Under the Devices column of the user's row, a '1 Device' link is added. If the user has additional devices, the total number of devices is reflected in the link. |